Last updated: May 2, 2026

Terms of Service

Legal Entity

Udir is a product owned and operated by Rachcom Inc. All references to “Udir,” “we,” “us,” or “our” in these Terms refer to Rachcom Inc.

Acceptance of Terms

By accessing or using Udir, including joining the waitlist, creating an account, or participating in a design-partner preview, you agree to these Terms of Service and our Privacy Policy.

Design-Partner Preview

Udir is currently in design-partner preview. Joining the waitlist does not create a paid subscription or guarantee access. Product claims on this site describe intended and current preview capabilities, and may change before general availability.

Description of Service

Udir provides AI-assisted workflow tools for service businesses, including messaging, scheduling, reminders, approval queues, billing workflows, reporting, and related administrative support features.

User Accounts

When you create an account, you must provide accurate, complete, and current information, maintain the security of your account, and notify us if you believe your account has been compromised. You are responsible for activity that occurs under your account.

User Responsibilities

Provide accurate account and business information.
Use Udir only for lawful business purposes.
Maintain required consent for client communications.
Review AI-generated drafts and actions before approving them where review is required.
Do not submit confidential client information through the waitlist form.

Acceptable Use

You may not misuse Udir, interfere with the service, attempt to access another tenant’s data, upload malicious code, violate applicable communications laws, or use the service for unlawful, abusive, or deceptive activity.

Payments and Subscriptions

Any paid subscription, revenue-share arrangement, or billing workflow will be presented before charges begin. Joining the waitlist does not authorize us to charge you.

AI-Generated Output

Udir may generate drafts, classifications, reminders, and operational recommendations. You remain responsible for reviewing outputs and ensuring communications and business decisions are appropriate for your clients and legal obligations.

Intellectual Property

Udir, including its software, design, branding, and documentation, is owned by Rachcom Inc. You retain ownership of the business and client information you provide to the service.

Termination

We may suspend or terminate access if you violate these Terms, create security or legal risk, or misuse the service. You may stop using Udir at any time.

Governing Law

These Terms are governed by the laws of the Province of Ontario, Canada, without regard to conflict-of-law principles.

Disclaimer and Limitation of Liability

Udir is provided “as is” during preview. To the maximum extent permitted by law, Rachcom Inc. disclaims warranties and will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

Changes to These Terms

We may update these Terms from time to time. Updated Terms will be posted on this page with a revised “Last updated” date.

Contact

Questions about these Terms can be sent to support@gradulo.com.